/tags/patient-satisfaction patient satisfaction en-US WLRN Thu, 08 Sep 2022 13:00:00 GMT /news/2022-09-08/patient-satisfaction-surveys-fail-to-track-how-well-hospitals-treat-people-of-color The health care industry is obsessed with consumer satisfaction. But national patient surveys still don't get at an important question: Are hospitals delivering culturally competent care? Thu, 08 Sep 2022 13:00:00 GMT /news/2022-09-08/patient-satisfaction-surveys-fail-to-track-how-well-hospitals-treat-people-of-color Rae Ellen Bichell